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Birkinshaw, Julian, and Jordan Cohen. “Make Time for the Work That Matters.” Harvard Business Review. September 2013 (product R1309K).

More hours in the day: It’s one thing everyone wants, and yet it’s impossible to attain. But what if you could free up significant time—maybe as much as 20% of your workday—to focus on the responsibilities that really matter? The authors have spent the past three years studying the productivity of knowledge workers and discovered that these individuals spend, on average, 41% of their time on activities that offer little personal satisfaction and could be handled competently by others. On the basis of their research, the authors have come up with a process to help knowledge workers make themselves ...

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