THREE
The Starting Point of Delegation
THE STARTING POINT of delegation, like the starting point in all successful management, is for you to take some time to think about the job before you do anything else. Think through exactly what has to be done, by you and by others. A good exercise is for you to write out the objective of a job, especially a complex job, and then make a checklist of every action that must be taken to complete the job on time, and to the required level of quality.
Many of the problems in management come from taking action without thinking. By contrast, success in management is usually the result of taking time to think before you act. And there are few areas where this is more important than in the area of delegation.
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