THIRTEEN

Delegate Decision Making

THE ONLY WAY to develop wisdom, judgment, and foresight in your subordinates is to delegate decision making and problem solving to them. It is also one of the hardest things for the manager to do. Managers consider their chief responsibility to be solving problems and making decisions, and rightly so. But delegating these tasks to others, even though they may make mistakes, is essential if you want to develop self-confidence and self-reliance in your staff.

Delegating decision making is a powerful motivator, and also a powerful people builder. Use it on every occasion. When your people come to you for a decision, whenever possible, refer the decision back to them. Instead of telling them what to do, you should ...

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