Delivering Benefit

4 BUILDING A SPIRIT OF INNOVATION

The focus of this chapter is helping people to find solutions to their most intractable problems by asking different questions, finding ways to really share and value all ideas and looking for solutions in unexpected places. As a team leader, you need to inspire your team to plug their existing knowledge together in ways that produce breakthrough possibilities. When you are faced with a gap in your knowledge you will commonly seek the assistance of someone more experienced who works in exactly the same domain as yourself, but often the greatest insight can be found from people who, at first glance, don’t appear to be anything like you or engaged in the same endeavours as you are.⁵ This chapter will show you ...