‘The growth of business analysis has led to more and more organisations establishing BA practices yet little information is available to help them thrive. This book shines a new light on business analysis from a service perspective; providing a timely and comprehensive 'How to guide' for anyone wanting to achieve a sustainable and enduring BA service. Reading this book will provide everything you need from establishing a new BA service, to continuous improvement of established practices, and how to measure them effectively. A must have for any organisation.’
Lynda Girvan, Senior Business Analyst and Head of BA Profession, CMC Partnership Consultancy Ltd. and co-author of “Agile and Business Analysis”
‘Business analysis has evolved as a discipline, ...
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