Chapter 2: Bridging the Gap between RPA and Cognitive Automation
In this chapter, we will explore in detail the benefits of cognitive automation over pure robotic process automation (RPA). It is critical to deep dive into the spectrum of office work to understand the automation technology stack, the gap between RPA and cognitive automation, and the importance of human-machine coordination in making it work. We will also explore many real-life business problems for you to reimagine the art of possible automation potentials.
In this chapter, we will cover the following main topics:
- Understanding the spectrum of office work
- Exploring the gap between RPA and cognitive automation
- Designing human-machine collaboration with cognitive automation ...
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