Chapter 4: Identifying Cognitive Opportunities
As more organizations implement Robotic Process Automation (RPA) and cognitive automation within the workplace, generating value from these implementations has never been more important. As we work to identify automation opportunities, the value proposition of automation should always be the central focus, tying back to the higher-level targeted business objectives of the organization and the central vision of the automation program.
When identifying potential use cases for cognitive automation, it is imperative to gather as much context and knowledge about an automation opportunity to ensure AI Center and Document Understanding can achieve the use case's target goals. Therefore, in this chapter, ...
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