5.4. Capabilities to Execute the Strategy

The capabilities of the technical training organization are a critical success factor for executing the technical training strategy (Kalman, 2007). Capabilities are those qualities, abilities, or features associated with the organization that have the potential to be used or developed to achieve strategic objectives. The capabilities that are discussed in the next few sections are related to:

  • The skills and expertise of the training organization (the people-related capabilities)

  • Process-related capabilities

  • Technology-related capabilities

It is critical for the technical training manager to review past successes and failures to gain an understanding of the training organization's current capabilities. ...

Get Demystifying Technical Training: Partnership, Strategy, and Execution now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.