10.3. Evaluating Technical Training
Training professionals and their stakeholders want to know that the technical training they have designed and invested their time and money for is of high quality and results in increased or enhanced job performance. Training quality and various factors in the work environment can support or thwart the practice of new skills. These enablers and barriers in the "transfer environment" need to be considered because of their impact on training effectiveness. When it comes to evaluating the outcomes of technical training, there are many theories but few practical case studies, examples, or detailed instructions on how to determine the business impact of such training.
10.3.1. Transfer of Training to the Job
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