8.1. Identifying Technical Training Needs
Various methods are used to identify and gather training needs from stakeholders. Executives and technical leaders provide "top-down" training needs, and managers, technical experts, and employees provide "bottom-up" training needs. A diversity of training needs is typically identified and must be reconciled. They can be separated into strategic, operational, competency development, and career development categories.
8.1.1. Gathering Stakeholder Input
All stakeholder groups have opinions and expectations about technical training. They may need training to solve performance or organizational problems, to acquire technical knowledge and skills to do their jobs, to implement new processes or technology ...