2.2. Organizational Considerations

Several organizational factors pertaining to technical training are common across industries, although they play out differently in different companies. New technology implementations and continuous improvement initiatives are two common organization-wide activities that often necessitate technical training. The technical training organization's legitimacy in the company is one of the factors that influences how business units view the training organization and whether they involve them early in organization-wide initiatives.

2.2.1. Ownership of Technology and Enabling Activities

The responsibility for the success of a new product, process, or technology resides with the business undertaking the new initiative. ...

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