Deploying AI in the Enterprise: IT Approaches for Design, DevOps, Governance, Change Management, Blockchain, and Quantum Computing

© Eberhard Hechler, Martin Oberhofer, Thomas Schaeck 2020

E. Hechler et al.Deploying AI in the Enterprisehttps://doi.org/10.1007/978-1-4842-6206-1_8

8. AI and Governance

Eberhard Hechler¹ , Martin Oberhofer² and Thomas Schaeck³

(1)

Sindelfingen, Germany

(2)

Boeblingen, Germany

(3)

Boeblingen, Germany

 

While AI is already widely leveraged in a vast set of use cases, we will see it become increasingly more commonplace in all industry verticals and affecting our societies. Inference of predictive and ML-driven insight into business processes can be characterized by a great deal of autonomous decision making, which may be perceived by some users as incomprehensible or elusive. Since AI-based decision making ought to be meaningful and human comprehensible, ...