Using a Commercially Supported Server
While TorqueBox offers many features that are commonly needed in an enterprise environment, one enterprise feature it doesn’t have is commercial support. Even though TorqueBox originated as a Red Hat project, the company never fully productized it, which means there’s no commercial support as there is for JBoss.
Many organizations prefer to use technologies backed by a commercial entity to gain premium features or premium support contracts. One JRuby server offering this feature is Phusion Passenger Enterprise, which is a commercial version of the free and open source Phusion Passenger server.
Passenger Enterprise includes features such as rolling restarts, error-resistant deploys, mass deployment, ...