© Copyright IBM Corp. 2008. All rights reserved. ix
Figures
1-1 Process Oriented Solutions from IBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1-2 ISM Service Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1-3 Automated Problem Resolution scenario . . . . . . . . . . . . . . . . . . . . . . . . . 11
1-4 IBM Tivoli Monitoring solutions - Integrated end-to-end support for
heterogeneous environments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1-5 Monitoring composite application infrastructures . . . . . . . . . . . . . . . . . . . 13
1-6 IBM Tivoli Monitoring V6.2 components . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1-7 IBM Tivoli Open Process Automation Library . . . . . . . . . . . . . . . . . . . . . . 17
1-8 A summary of what is new in IBM Tivoli Monitoring V6.2 . . . . . . . . . . . . . 19
1-9 Agent Builder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2-1 Small IBM Tivoli Monitoring environment . . . . . . . . . . . . . . . . . . . . . . . . . 40
2-2 Medium IBM Tivoli Monitoring environment . . . . . . . . . . . . . . . . . . . . . . . 41
2-3 Large deployment of IBM Tivoli Monitoring: single hub installation . . . . . 43
2-4 Large monitoring environment: multiple hub installation . . . . . . . . . . . . . . 44
3-1 Test environment self-monitoring topology . . . . . . . . . . . . . . . . . . . . . . . . 48
3-2 Self-monitoring topology expanded. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
3-3 Install Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
3-4 Selecting features to install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
3-5 Agent remote deployment depot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
3-6 TEPS Desktop and Browser Signon ID and Password. . . . . . . . . . . . . . . 60
3-7 Tivoli Enterprise Monitoring Server Configuration. . . . . . . . . . . . . . . . . . . 61
3-8 Adding application support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
3-9 Adding application support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
3-10 Application support results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
3-11 Manage Tivoli Monitoring Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
3-12 Selecting application support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
3-13 Portal server Desktop and Browser Signon ID and Password . . . . . . . . 84
3-14 Tivoli Enterprise Monitoring Server configuration window . . . . . . . . . . . 85
3-15 Adding application support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
3-16 Selecting features to install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
3-17 Selecting components to configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
3-18 TEPS host name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
3-19 Configuration window for the portal server database using DB2 . . . . . . 94
3-20 Agent Deployment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
3-21 Program folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
3-22 Communications configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
3-23 Protocols configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
3-24 Manage Tivoli Enterprise Monitoring Services . . . . . . . . . . . . . . . . . . . 107
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