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5.4.3 Working with robotic situation event
In our environment there are various monitoring agents generating situation
events. We can demonstrate on working with situations using the following flow:
1. To have a better view of what we want to demonstrate, we filter the situation
event console events. Figure 5-25 shows the Situation Event Console,
provided in the Enterprise Status workspace.
Figure 5-25 Situation event console
128 Deployment Guide Series: ITCAM for Response Time V6.2
2. To filter the situation event console so it only shows Robotic Response Time
agents events, you can drag the Robotic Response Time agent into the
situation console, as shown in Figure 5-26.
Figure 5-26 Drag Robotic Response Time and drop into situation event console
3. The filter would then be active, as shown in Figure 5-27.
Figure 5-27 Situation event console filter active
Chapter 5. Usage demonstration 129
4. We can then analyze an event by right-clicking it and selecting Situation
Event Results, as shown in Figure 5-28.
Figure 5-28 Selecting situation event results
5. As we modified the workspace by adding a filter, the Tivoli Enterprise Portal
confirms (see Figure 5-29) whether we want to save the workspace. Click No
to keep the existing filter.
Figure 5-29 Do not save the workspace
130 Deployment Guide Series: ITCAM for Response Time V6.2
6. Figure 5-30 shows details of the critical alert raised by the
RRT_Availability_Threshold. This means that the RPT_TraderWeb script did
not complete successfully.
Figure 5-30 RRT_Availability_Threshold event
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7. Using the Top 5 Worst Applications Current Status workspace (Figure 5-31),
we know that the problem is no longer occurring.
Figure 5-31 Top 5 Most Unavailable Applications - current status

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