Deployment Guide Series: Tivoli Continuous Data Protection for Files V3.1

Chapter 5. Troubleshooting, hints, and tips 279

Figure 5-24 Shortcut in the quick launch area

If you double-click the icon in the quick launch bar, it will start the user interface

of Tivoli Continuous Data Protection for Files using the appropriate URL

(http://localhost:9005/G4/index.html).

5.1.4 Push installation

As described in 3.2.3, “Push installation” on page 69, you can use the

fpPushInst.exe executable for pushing a local Tivoli Continuous Data Protection

for Files installer executable to another computer.

This is an example of a correct syntax for pushing Tivoli Continuous Data

Protection for Files to a remote computer:

fpPushInst.exe \\Cairo /user:administrator /pwd:cdp4admin

/c:C:\CDP_Files\fpa.txt /r

“C:\CDP_Files\TivoliCDP_CDPForFiles_3.1.0.45_windows.exe” /s /v\”/qn

/l*v C:\inst.log REBOOT=ReallySuppress DONT_LAUNCH_FILEPATHSRV=1\”

This command will:

Tip: If you want to push the Tivoli Continuous Data Protection for Files installer

executable to

multiple computers at the same time, you can do so by creating

a Windows batch file and specifying the fpPushInst.exe command syntax

multiple times in this batch file.

For more information about the creation of Windows batch files, see “Microsoft

Windows XP Batch file reference”, found at:

http://www.microsoft.com/resources/documentation/windows/xp/all/prod

docs/en-us/batch.mspx?mfr=true

Important: Yo u need to mask the quotation marks surrounding the options of

the /v parameter as shown in the above example by using a backslash (\) prior

the quotation mark.

Do not use any unintentional spaces in the /v parameter syntax because this

might cause the fpPushInst.exe command to fail.

280 Deployment Guide Series: Tivoli Continuous Data Protection for Files V3.1

򐂰 Use computer Cairo as the remote destination for the push installation

(\\Cairo)

򐂰 Log into Cairo using user administrator and password cdp4admin

(/user:administrator /pwd:cdp4admin)

򐂰 Push a configuration file named fpa.txt from local folder C:\CDP_Files to the

\System32\ sub-folder of the Windows installation directory on Cairo and use

these protection settings during (silent) installation (/c:C:\CDP_Files\fpa.txt)

򐂰 Push the Tivoli Continuous Data Protection for Files installer file to the remote

computer (/r “C:\CDP_Files\TivoliCDP_CDPForFiles_3.1.0.45_windows.exe")

– Starting a service on the remote computer Cairo doing a silent installation

(/s /v”/qn ...”)

– Log installation messages in file inst.log in the root of drive C: (/l*v

C:\inst.log)

– Not rebooting after installation (REBOOT=ReallySuppress)

– Not launching Tivoli Continuous Data Protection for Files in the system

context immediately after installation (DONT_LAUNCH_FILEPATHSRV=1)

We will use this example and modify it to demonstrate various issues you might

see when using the push installation feature of Tivoli Continuous Data Protection

for Files.

In detail, we will discuss the following scenarios:

򐂰 Remote system not being available

򐂰 Wrong user name and/or password

򐂰 Wrong fpPushInst.exe command syntax

򐂰 Correct fpPushInst.exe command syntax

Note: The log file inst.log will not be created on the local Windows

system; it will be created on the remote computer (Cairo).

Chapter 5. Troubleshooting, hints, and tips 281

Remote system not being available

When you are trying to push the installation of Tivoli Continuous Data Protection

for Files to a remote computer which is currently not available on the network, for

example, if the user has shutdown the computer, the push installation will fail.

This can easily happen if you are pushing Tivoli Continuous Data Protection for

Files to multiple computers at the same time and did not check to see if they were

all available on the network.

Figure 5-25 shows the output of the failing fpPushInst.exe command in case the

remote computer is unavailable on the network.

Figure 5-25 Push installation failing due to remote computer not being available

Note: The fpPushInst.exe executable can be found in the installation directory

of Tivoli Continuous Data Protection for Files. By default this is the C:\Program

Files\Tivoli\CDP_for_Files directory, but this can be wherever you have chosen

to install Tivoli Continuous Data Protection for Files on your system.

If you have not used the default installation location for Tivoli Continuous Data

Protection for Files, use the following steps to change to this directory.

1. Select Start → Run, type cmd, and click OK. A Windows command line

window displays.

2. Change to the installation directory of Tivoli Continuous Data Protection for

Files by entering cd “\program files\tivoli\cdp_for_files”.

Now you can run the fpPushInst.exe commands as described in the following

examples.

C:\Program Files\Tivoli\CDP_for_Files>fpPushInst.exe \\Cairo /user:administrator

/pwd:cdp4admin /c:C:\CDP_Files\fpa.txt /r

"C:\CDP_Files\TivoliCDP_CDPForFiles_3.1.0.45_windows.exe" /s /v\"/qn /l*v

C:\inst.log REBOOT=ReallySuppress DONT_LAUNCH_FILEPATHSRV=1\"

Connecting to remote service \\Cairo ... Failed

Couldn't connect to \\Cairo\ADMIN$

No network provider accepted the given network path.

C:\Program Files\Tivoli\CDP_for_Files>