9. Design for Habits

(IN WHICH WE LEARN THE IMPORTANCE OF PROVIDING THE ELEPHANT WITH A PLAN AND A WELL-WORN PATH)

What Is a Habit?

A habit is defined as “an acquired behavior pattern regularly followed until it has become almost involuntary.”

We all have a general sense of what habits are, but let’s take a look at how habits can be part of proficiency.

The Story of Two Project Managers

Linda and An Mei are project managers for a software development company.

Both of them are certified Project Management Professionals (PMPs), and both have been project managers for several years. And both are having a challenging week. Take a look at how they responded to some of the daily challenges in being a project manager.

Challenge: A contractor is ...

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