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Design for Operational Excellence: A Breakthrough Strategy for Business Growth by Kevin J. Duggan

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CHAPTER10imageThe Fourth Question: Why Do We Strive to Create Flow?

From lean teachings, we have learned that the best way to eliminate waste is to create true value stream flow. Flow means building a product in progressive steps from raw material to the customer without stopping, without interruptions, without any rework loops, and without any steps backward. This includes the flow of material from our receiving deck to our shipping deck, the flow of information in our business processes, the flow of material in the supply chain, and even the flow of knowledge in our product development processes. In all cases, we strive to create flow, as it is crucial ...

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