Design for Operational Excellence: A Breakthrough Strategy for Business Growth

CHAPTER12The Sixth Question: What Would the Shop Floor Look Like if We Did Everything Right?

If some hypothetical business has done everything right in its continuous improvement program, what will its operation look like? If we successfully apply the tools of continuous improvement to their fullest extent, what will our operation be like once we’re all finished? Think about a company that has mastered and applied every single continuous improvement tool imaginable. The management team and workers both know about them and use them to their fullest extent. They perform kaizen events, apply the concepts of SMED, 5S, visual systems, cells, value streams, ...