CHAPTER14imageThe Eighth Question: What Would the Supply Chain Look Like if We Did Everything Right?

While our factory is a major part of the operation, we can work hard to create flow at the rate of customer demand, only to find that the flow frequently stops because a single part has not been delivered by a supplier. And as companies are finding more suppliers on a global level, the flow of information and material from and through the supply chain is becoming even more critical. We focus quite a bit of effort on “supply-chain management.” We have layers of support people who constantly monitor, adjust, prioritize, oversee, and direct the supply chain ...

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