CHAPTER15imageThe Final Question: Where Will Our Continuous Improvement Journey Take Us?

As mentioned earlier, we have always been taught that continuous improvement is a journey without a destination. It’s a journey without end, and the learning is in the journey itself. It’s a never-ending journey of improvement and eliminating waste, a journey of improvement in all aspects of a company’s operation. Creating a culture that improves each day is the key. Having been taught that, we never had to ask or answer questions such as: Where will this journey take us? What is our destination? What are we trying to accomplish in our operation? How will we know ...

Get Design for Operational Excellence: A Breakthrough Strategy for Business Growth now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.