Design for Operational Excellence: A Breakthrough Strategy for Business Growth

CHAPTER19The Third Principle: Make Flow Visual

Physical changes have been made, machines have been moved, cells have been formed, and standard work has been put in place. People have been trained, and the operation has begun producing products in the new future-state design. In the office, takt capability has been established, processing cells have been set up, work flow cycles have been created, and the people in the office now understand how information should flow. At this point, we are about to enter the performance stage, where we try to get the value stream to flow the way it was designed. It is also the point where we begin to apply the ...