Design for Operational Excellence: A Breakthrough Strategy for Business Growth

CHAPTER22The Sixth Principle: Create Standard Work for Abnormal Flow

Physical changes have been made, and people have started working in the newly designed flow. We have established robust visuals for this flow that have the authority to let each employee know what to work on next, when to produce, and when to stop producing. These visuals have effectively replaced the traditional management activities of scheduling, prioritizing, expediting, and telling people where and when to work along with what to work on next. These visuals also allow us to see normal and abnormal flow. They let us know whether the operation is performing in accordance with ...