| Activity 4 | Interview Stakeholders |
Sometimes the easiest way to learn about stakeholders’ business goals is to ask. When we interview stakeholders we ask about their plans for the software, uncover the problem context, get a feeling for looming risks, and dig for details about quality attributes and other requirements.
Interviews may be either structured and follow a set script or unstructured. Unstructured interviews are more conversational and often easier for the subject, but you should still go into the interview with a planned set of topics. Interviews can also be either face-to-face or conducted offline via questionnaires or surveys.
There are many stakeholder interview resources with checklists and question templates. I recommend Designing ...
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