In 2009, Jack Zenger and Joe Folkman published a fascinating study of over 60,000 leaders ideated to capture what identifies a manager as “excellent.”i The findings showed that if a manager displays strong results-oriented skills, the chance of being seen as “excellent” is 14%.ii If a manager demonstrates strong social-oriented skills instead, the possibility of being seen as “excellent” is 12%.iii However, if a manager possesses strong results-oriented and social-oriented skills, the likelihood of being seen as “excellent” significantly increases to 72%iv (Figure 1-1). These findings ...
Get Design Management: Create, Develop, and Lead Effective Design Teams now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
