Business process management

Let's now look at the broader picture of business process management, which includes business process modeling. It is, however, much more than just modeling. It is about achieving the highest level of efficiency in terms of time and cost in performing any business activity. This has been the guiding principle of successful businesses for a long time. In 1911, Frederick Winslow Taylor, the father of scientific management, published the following four principles of scientific management:

  • Replace rule-of-thumb work methods with methods based on a scientific study of the tasks
  • Scientifically select, train, and develop each employee rather than leave them to train themselves
  • Provide detailed instructions and supervise how each ...

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