When some organizations begin taking part in a Design Thinking workshop, all participants in the workshop are laser-focused on ideating around a single goal. In other organizations, the participants might come to the workshop having ill-defined or multiple goals in mind. In this chapter, we describe the best practices involved in figuring out a goal for each team to focus upon and scoping out an agreed-upon problem to be solved.
We will traverse the problem space diamond that we introduced in the Double ...
