Five Types of online groups clients seek
What I've discovered through my consulting work is that my clients and volunteer projects tend to fall in five groups, and it's these five groups upon which I base most of the experiences I share in this book.
Internal project and professional development teams
In the first group, there are clients who want to build internal groups of project teams or departments in order to promote collaboration and professional development. For example, the manager of an end-user support department recently contacted me. She wanted to connect all the information product developers who create user-support manuals and training materials for the mainframe computer software that her company sells. Her staff members were ...
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