Chapter 5. Influence
Differences in members’ social experience needs
Synopsis
How do you help your individual members feel they are in control or have influence over their environment and yet still achieve a balance between meeting the needs of an individual on one hand and protecting the goals of the community on the other? This chapter addresses the art of designing influence or helping members gain a feeling of control in the environment.
First, the concept of “meaningful play” is introduced in order to better understand the need for balance between structural boundaries on the one hand and individual responsibility on the other. Like the “play” of a guitar string, if there's too much tension, you break the string (your members feel stifled ...
Get Design to Thrive now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
