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Designed for Use, 2nd Edition by Lukas Mathis

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Moderated Remote Testing

Let’s say you want to run a usability test, but you can’t find any testers who live nearby. Or you want to test with a more diverse group of testers, so it may make sense to test with people who live in different places. Or you want to recruit testers on your website, so they might be from all over the place. Or maybe you just want to simplify testing even more and avoid that whole meeting-in-person thing.

You can do this using screen-sharing apps such as Skype, iChat, or Copilot.[161] Instead of meeting your testers physically, you meet them online.

Recruiting

When you do a traditional usability test, first you have to recruit testers, and then you have to schedule a date for the test. So, recruiting often happens days ...

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