Between two evils, choose neither; between two goods, choose both.
—Tryon Edwards, explaining best-of-breed shopping
You’ve gathered your internal opinions, inventoried your needs, outlined your requirements, presented to management the value of filling in the holes, asked for budget, and now you’re ready to seriously determine what’s available to craft a solution that is specific to your organization. Up to now, you’ve examined various tactical, technical aspects of your overall strategy. But at this point, you begin truly looking under the covers at functionality. Yes, there is still a huge strategic need. The tactical bits, taken as a sum, should add up to that strategy.
The strategic perspective is that your solution ...