CHAPTER 19Post-Implementation: Keeping the Framework Running

Great works are performed not by strength but by perseverance.

Samuel Johnson

At last, you’re done. It’s up, it’s functioning. Your IAM framework creates new user accounts, provisions those users, governs their access, and keeps all this activity secure and compliant. There’s nothing left to do! Except, you know, the really, really hard stuff.

With the framework operational, expectations will be higher than ever. Those who gave you budget and resources are certainly awaiting results from their investment; auditors are anticipating transparent, comprehensive data; and the employees, customers, and partners who are supposed to see enhanced security, service, and privacy should be instantly ...

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