Chapter 19. Troubleshooting a Wireless LAN

This chapter will introduce you to:

Troubleshooting Methodology

Connection Problems

Performance Problems

After installing a wireless LAN (WLAN), you might find that it does not support applications as expected. Users may complain of erratic connections or slow performance, which hampers the use and benefits of the wireless applications. When this happens, you will need to do some troubleshooting, and this chapter will help point you in the right direction.

Troubleshooting Methodology

When troubleshooting, perform the following steps:

Step 1. Identify the problem.

Step 2. Identify the underlying cause of the problem.

Step 3. Fix the problem.

The sections that follow explain these steps in ...

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