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Designing and Engineering Time: The Psychology of Time Perception in Software
book

Designing and Engineering Time: The Psychology of Time Perception in Software

by Steven C. Seow Ph.D.
April 2008
Intermediate to advanced
224 pages
5h 20m
English
Addison-Wesley Professional
Content preview from Designing and Engineering Time: The Psychology of Time Perception in Software

Chapter 1. Designing and Engineering Time

Every interaction with the computer—from performing a search for information in a database that may last a few seconds to installing an operating system that can last for hours—requires users to expend time. How an interaction is designed to expend a user’s time is a vital factor in the usability and overall perception of a product or service. A poorly-designed solution can, simply put, waste the user’s time regardless of its brilliant architecture. A well-designed user solution, on the other hand, can win user satisfaction despite annoying delays.

Sounds Familiar?

It’s five minutes until lunch time and you start an installation process that is supposed to take more than an hour. Not wanting to sit in ...

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Publisher Resources

ISBN: 9780321562944Purchase book