1. To understand phases, issues (customer, technical, and business), and man-
agement of a product development process
2. To understand automotive product design, assembly, and business issues by
studying the available information on the Smart car
Read the Ingersoll Rand Cyclone Grinder development story from the following:
Ingersoll Rand: Barbecues, Drag Tests, Medieval Warriors; and Slowing Down
to Speed Things Up, chapter on Cyclone grinder development story in Liberation
Management by T. J. Peters. New York: Harper & Row, 1992.
1. Gather information about models of and parts in the Cyclone Grinders by
conducting an Internet search.
2. Answer the following questions:
a. Develop a project activity and milestones chart showing all the key
activities involved in the development of the Cyclone grinder (use for-
mat from: Systems Engineering and Analysis by B. S. Blanchard and
W. J. Fabrycky, 2011, p. 652).
b. List customer needs of the grinder (as a customer/user would mention
c. Generate a list of functional requirements of the grinder (as an engineer
d. Draw a product decomposition tree of the grinder showing its systems,
subsystems, and components within each system.
e. Describe key concepts/ideas that contributed to the successful design of
the Cyclone grinder.
430 Appendix 1
1. Read the following two articles on the Smart car:
Siekman, P. 2002. The Smart Car is Looking More So. Fortune, April 15,
2002, pp. 310[I]–310[P].
Brooke, L. 2008. Little Car, Big Job. Automotive Engineering (aei),
February, 2008, pp. 76–77.
2. Also, review information on Smart car available in the following websites:
3. Answer the following questions:
a. List customer needs of Smart car.
b. Provide comparison of product specications and available features of
Smart car with two other vehicles made by different vehicle manufac-
turers that can compete with it in the U.S. market.
c. Describe important product design/development issues in creating the
Smart car including safety-related changes.
d. Describe key business issues in involving suppliers at the assembly