Ackoff, R., 73, 82–89, 91, 96, 102, 106–107, 109, 124, 142–143

Aesthetics, 2–4, 121, 123, 138, 144

AirBnB, 93, 145

Amazon, 1, 4, 93, 135, 144

Anthropologist, 34, 39–40

Apple, 1–2, 4, 93, 98

Appreciative inquiry, 103, 108, 110–111, 115–117, 119, 143

Argyris, C., & Schön, D., 101, 107, 113

Balanced scorecard, 41–43, 123, 138

“Big science”, 76

Biological system. 85–86. See Organism

Bricolage, 50–51

Builders, 34–35. See Creator roles

Business intelligence function, 3, 39, 56

Campbell, J., 101, 120

Caregiver, 34, 36,

CERN (European Organisation for Nuclear Research). See also Research and scientific teams

case study, 76

leadership development classes, 78–79

management and leadership roles, 79–80

matter ...

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