Chapter 12
Universal Design
“Hi, Grandma! It's me, Timmy, in 2036! I'm using the video conferencing time travel interface you just gave me for Christmas!”
“It is our belief that computers do not just make people more productive, but that they have an almost magical way of increasing an individual's independence. Self-expression. Participation. Choices. And self-esteem.”
Apple Computer's Disability Solutions Group
Universal design is the concept of designing products that are usable by all people, including people with disabilities. Part of a usability engineer or user interface designer's role is to act as an advocate for universal design, which will improve the overall usability of a product, as well as benefit users with disabilities.
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