Appendix D

Bibliography

The American heritage talking dictionary 3rd ed. [CD-ROM]. Cambridge, MA: Softkey.

American National Standards Institute (ANSI). www.ansi.org

Apple's speech offerings. www.apple.com/macos/speech/

AT&T Advanced Speech Products Group, www.att.com/aspg/

Bailey, Robert. 1982. Human performance engineering. Upper Saddle River, NJ: Prentice-Hall.

Bates, Regis, and Donald Gregory. 1998. Voice and data communications handbook. New York: McGraw-Hill.

Berger-Liaw Neural Network. 1999. www.usc.edu/ext-relations/news_service/releases/stories/36013.html

Beyer, Hugh, and Karen Holtzblatt. 1998. Contextual design. San Francisco: Morgan Kaufmann.

Bias, Randolph G., and Deborah J. Mayhew, eds. 1994. Cost justifying usability. Boston: Academic Press.

Boyce, Susan. 1999. Spoken natural language dialogue systems: User interface issues for the future, Chap. 2 in Human factors and voice interactive systems. Edited by Daryle Gardiner-Bonneau. Boston: Kluwer Academic Publishers, pp. 37-61.

Brassard, Michael, and Diane Ritter. 1994. The memory jogger II. Lawrence, MA: GOAL/QPC.

Chomsky, Noam. 1957. Syntactic structures. The Hague: Mouton.

Cohen, PR., and S.L. Oviatt, 1994. The role of voice in human-machine communication, Chap. 3 in Voice communication between humans and machines. Edited by D. Roe and J. Wilpon. Washington, DC: National Academy of Science Press, pp 34-75.

Computer Telephony Magazine. www.computertelephony.com

Cooper, Alan. 1999. The inmates are running the asylum ...

Get Designing Effective Speech Interfaces now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.