9. The Future of Interaction Design
The future of interaction design is being created now. Interaction designers on their own or at startup companies or huge organizations are devising products and services that will change how we interact with each other and with our world. It’s not hyperbole to suggest that the next 20 years will see significant changes in almost all aspects of our lives: our healthcare experience, how we entertain ourselves, how we shop, how we get from place to place. How, when, and where we receive information will be completely transformed, and interaction designers will be there, to guide and design the products ...
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