Creating Experiences As Unique As Your Learners

Instead of delivering a one-size-fits-all approach, modern L&D considers deeply who the learners are, and what learning assets might accelerate their skill development. In the Learn Action, build on the Change Action by using a data-driven approach to segment the target learner group into several meaningful learner personas. Then identify the personas whose behavior change will have the greatest effect on the desired business results. Persona definitions go beyond demographics and job type, to explore the learners’ contexts of when, where, and how each persona will most likely need the learning. ...

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