7
Measuring Transformation, Not Just Participation
In an age where concepts like big data are front and center, L&D measures evolve by moving from measuring participation to measuring transformation. In the Track Action, select measures that indicate progress on the desired on-the-job behavior and KPI changes, as defined by the Change Action. This is how you will confirm that the learning cluster is working for everyone—learners, the business, and even L&D. With these data, L&D shifts from providing the standard backward-looking report card, to providing leading data that the business and L&D can use for continuing transformation.
With the Track ...
Get Designing for Modern Learning now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
