Putting It All Together: An OK-LCD Example

“The whole is greater than the sum of its parts.”—Aristotle

In this chapter, we’ll look at the OK-LCD model through a fictionalized case study for the GottaLearn Corporation. As you read the GottaLearn case, consider the following:

• How do the five Actions and tools help solve the business challenge?

• What are the benefits of using the OK-LCD model?

• How similar is this case to situations you face? What adjustments would you make for your unique situations?

GottaLearn Corporation and the On-Time-Delivery Performance Gap

Overview: At GottaLearn Corporation, several major projects missed their target completion dates. A study pinpointed the issue: Team members lack time management skills, which ...

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