This chapter will discuss why building the right level of trust with users is critical when designing AI products. We will look at different strategies for building and maintaining trust and opportunities for trust-building in your user experience. We will also look at the advantages, disadvantages, and considerations for imbuing personality and emotion in your AI.
I’m a stickler about having chai and biscuits in the morning. Every week I go to the neighborhood grocery store to buy a regular packet of Britannia ...
