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Designing Learning and Development for Return on Investment by Carrie Foster

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CHAPTER 6

Delivering the Business Case for Learning and Development

Depending on the organization in which the learning practitioner works, it may be necessary to provide leaders with a business case for learning interventions. If a strategic management approach to learning and development is going to be adopted, then building a business case for learning and development interventions is a necessary component. However, ­regardless of whether a business case is required or not, it is recommended that learning practitioners become comfortable with examining learning and development from a commercial perspective. Furthermore, if the learning practitioner wants to change the conversation about budgets from being allocated a budget to one where programs ...

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