O'Reilly logo

Designing Service Processes to Unlock Value by Joy M. Field

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

OTHER TITLES in our Service Systems and Innovations in Business and Society COLLECTION

Jim Spohrer, IBM and Haluk Demirkan, Arizona State University, Collection Editors

Lean Sigma Methods and Tools for Service Organizations: The Story of a Cruise Line Transformation by Jaideep Motwani, Rob Ptacek, and Richard Fleming

TITLES in our Quantitative Approaches to Decision Making COLLECTION

Donald N. Stengel, California State University, Fresno, Editor

Working With Sample Data: Exploration and Inference by Priscilla Chaffe-Stengel and Donald N. Stengel

Business Applications of Multiple Regression by Ronny Richardson

Operations Methods: Waiting Line Applications by Ken Shaw

Regression Analysis: Understanding and Building Business and Economic ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required