book

Designing Social Interfaces, 2nd Edition

Name: Designing Social Interfaces, 2nd Edition
ISBN: 9781491919859

by Christian Crumlish, Erin Malone

August 2015

Intermediate to advanced

620 pages

13h 26m

English

O'Reilly Media, Inc.

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Praise
Preface
Why We Updated This BookWhat This Book Is AboutThe Visual ExamplesHow This Book Is OrganizedPart I: What Are Social Patterns?Part II: I Am SomebodyPart III: The Objects of Our DesirePart IV: A Beautiful Day in the NeighborhoodPart V: Closed and Open Social NetworksSidebar EssaysWho Should Read This BookUsing the Interaction PatternsWhat Comes with This BookHow to Contact UsSafari® Books OnlineAcknowledgmentsFor the First EditionFor the Second EditionFrom ChristianFrom ErinTo our essayistsTo our new essayists—welcome to the familyTo our reviewers
I. What Are Social Patterns?
1. Mommy, What’s a Social User Experience Pattern?
A Little Social Backstory...Well, What About That Social Media? Can You Expand on That?What Do We Mean by Principle, Best Practice, and Patterns?Principle: A Basic Truth, Law, or AssumptionPractice (or Best Practice): A Habitual or Customary Action or Way of Doing SomethingPattern: A Model or Original Used as an ArchetypeThe Importance of Anti-PatternsDesktop, Mobile, Enterprise, or DevicesSo, That’s All the Little Parts: Now What?Further Reading
2. Social to the Core
Social but Not Social OnlyDeliberately Leave Things IncompletePave the CowpathsStrict Versus Fluid TaxonomiesPalimpsestTalk Like a Person!ConversationWhatUse whenHowSpecial casesWhyExamplesSelf-Deprecating Error MessageWhatUse whenHowSpecial casesExamplesAsk QuestionsWhatUse whenHowWhyExamplesNo Joking AroundWhatUse whenHowSpecial casesWhyDon’t Break Email!Be OpenLearn from GamesCargo Cult Anti-PatternHaight-Ashbury Anti-PatternLord of the Flies Anti-PatternRespect the Ethical DimensionFurther Reading
II. I Am Somebody
3. You’re Invited!
EngagementSign-Up or RegistrationWhatUse whenHowWhyAccessibilityRelated patternsAs seen onSign InWhatUse whenHowWhyAccessibilityRelated patternsAs seen onTwo-Factor AuthenticationWhatUse whenHowWhyRelated patternsAs seen onPINWhatUse whenHowWhyRelated patternsAs seen onFingerprint/BioWhatUse whenHowWhyRelated patternsAs seen onSign-In ContinuityWhatUse whenHowWhySpecial casesRelated patternsAs seen onSign OutWhatUse whenHowWhyRelated patternsAs seen onInvitationsReceive InvitationWhatUse whenHowWhyRelated patternsAs seen onSend InvitationWhatUse whenHowSpecial casesWhyRelated patternsAs seen onThe Password Anti-PatternAuthorizeWhatUse whenHowSite ASite BWhyRelated patternsAs seen onPrivate BetaWhatUse whenHowWhySpecial casesAs seen onWelcome AreaWhatUse whenHowWhyRelated patternsAs seen onReengagementWhatUse whenHowWhyRelated patternsFurther Reading
4. Where’s the Rest of Me?
IdentityProfileWhatUse whenHowCore profileProfile preferences and updatingPrivate informationProfile decoratingProfile claimingFaceted identityRecommendationsConsiderationsOpen questionsWhyRelated patternsAs seen onTestimonials (or Personal Recommendations)WhatUse whenHowWhyAs seen onPersonal DashboardWhatUse whenHowWhyRelated patternsAs seen onReflectorsWhatUse whenHowEditing the display nameEditing the display imageWhyRelated patternsAs seen onIdentity Cards or Contact CardsWhatUse whenHowWhyRelated patternsAs Seen OnAttributionWhatUse whenHowFor the content consumerFor the content creatorWhyRelated patternsAs seen onAvatarsWhatUse whenHowDefault imageMultiple avatarsMood expressionsWhyRelated patternsAs seen onPortable IdentityFurther Reading
5. Here We Are Now
A Brief History of Online PresenceThe Future of PresencePresence Actions and FacetsAvailabilityWhatUse whenHowStealth ModeWhyEnvironmentBuddy ListWhatUse whenHowWhyExamplesRelated patternsAs seen onActivity StreamsStatuscastingWhatUse whenHowWhyRelated patternsManaging Incoming UpdatesKeep CompanySigns of LifeUser GalleryFurther Reading
6. Would You Buy a Used Car from This Person?
Reputation Influences BehaviorCompetitive SpectrumWhatUse whenHowWhyLevelsNamed LevelsWhatUse whenHowRecommendationsConsiderationsRelated patternAs seen onNumbered LevelsWhatUse whenHowRecommendationsConsiderationsExclusivityAs seen onLabelsWhatUse whenHowRecommendationsRelated patternsAs seen onAwardsCollectible AchievementsWhatUse whenHowRecommendationsExclusivityTemporalityRelated patternAs seen onPeer-to-Peer AwardsWhatUse whenHowRecommendationsConsiderationsRelated patternsAs seen onRankingsPointsWhatUse whenHowRecommendationsExamplesAs seen onLeaderboardWhatUse whenHowAs seen onTop XWhatUse whenHowExclusivityAs seen onTools for Monitoring ReputationFriend RankingFor the WinSocial GamesConsiderationsFurther Reading

III. Objects of My Desire
7. Hunters Gather
CollectingSavingWhatUse whenHowConsiderationsRelated patternsAs seen onFavoritesWhatUse whenHowWhyRelated patternsAs seen onDisplayingWhatUse whenHowWhyRelated patternsAs seen onAdd/SubscribeWhatUse whenHowWhyRelated patternsAs seen onTaggingWhatUse whenHowRecommendationsRelated patternsAs seen onFind with TagsWhatUse whenHowRecommendationsWhyRelated patternsAs seen onTag CloudWhatUse WhenHowWhyAs seen onFurther Reading
8. Share and Share Alike
Tools to Enable Organic “Word of Mouth”Send/Share IconWhatUse whenHowInternationalizationKnown issuesWhyRelated patternsAs seen onBookmarkletWhatUse whenHowWhyAs seen onActivity StreamsPrivate SharingSend ThisWhatUse whenHowSpecial casesWhyRelated patternsAs seen onCasual PrivacyWhatUse whenHowWhyRelated patternsSourcesAs seen onEphemeral SharingGive GiftWhatUse whenHowSpecial casesWhyRelated patternsAs seen onPublic SharingMany PublicsShare ThisWhatUse whenHowWhyRelated patternsAs seen onLive Real-Time SharingRepostingWhatUse whenHowWhyAs seen onSocial BookmarkingUploading to the CloudEmbeddingWhatUse whenHowWhyRelated patternsAs seen onPassive SharingFurther Reading
9. The Global Soapbox
BroadcastingBloggingWhatUse whenHowPostsPresentation of postsWhyRelated patternsAs seen onPodcastingVideo bloggingMicrobloggingPublishingCross-postingVirtual MagazineTimestampWhatUse whenHowFreshnessRelated patternsAs seen onRightsTerms of ServiceWhatUse whenHowInternationalizationWhySourcesAs seen onLicensesPublic DomainSourcesCreative CommonsCreative Commons licensesSourcesCopyleftSourcesCopyrightSourcesFurther Reading
10. Long-Time Listener, First-Time Caller
Soliciting FeedbackGeneral ConsiderationsVote to PromoteWhatUse whenHowWhySpecial considerationsRelated patternsAs seen onThumbs Up/Down RatingsWhatUse whenHowRecommendationsConsiderationsVote counts: Why not percentages?International considerationsWhyRelated patternsAs seen onRatings (Stars or 1–5)WhatUse whenHowConsiderationsWhyAccessibilityRelated patternsAs seen onMultifaceted RatingsWhatUse whenHowWhyRelated patternsAs seen onCommentsWhatUse whenHowConsiderationsWhyRelated patternsAs seen onReviewsWhatUse whenHowConsiderationsAccessibilityWhyRelated patternsAs seen onSoliciting FeedbackWhatUse whenHowConsiderationsWhyAs seen onFurther Reading
11. Watson, Come Quick!
Synchronous versus Asynchronous CommunicationSign In to ParticipateMeta-conversationWhatUse WhenHowWhyAs Seen OnContributed byForumWhatUse whenHowModerationWhyRelated patternsAs seen onPublic ConversationWhatUse whenHowWhyRelated patternsAs seen onPrivate ConversationWhatUse whenHowNudgingBackchannelWhyRelated patternsAs seen onGroup ConversationWhatUse whenHowPrivate group conversationsPublic group conversationsRelated patternsAs seen onArgumentsFlame WarsVendettasSock PuppetsResponse NotificationsFurther Reading
IV. A Beautiful Day in the Neighborhood
12. Barnraising
CollaborationManage ProjectWhatUse whenHowWhyRelated patternsAs seen onVotingWhatUse whenHowWhyRelated patternsAs seen onCollaborative EditingWhatUse whenHowWhyRelated patternsAs seen onSuggestionsWhatUse whenHowWhyAs seen onEdit This PageWhatUse whenHowSpecial casesWhyAs seen onThe Wiki WayWhatUse whenHowWhyRelated patternsAs seen onCrowdsourcingWhatUse whenHowWhyAs seen onFurther Reading
13. Heard It Through the Grapevine
Keeping UpTuning InFollowingWhatRelated patternsFilteringWhatUse whenHowWhyAs seen onRecommendationsWhatUse whenHowWhyRelated patternsAs seen onSocial SearchReal-Time SearchWhatUse whenHowWhyRelated patternsAs seen onConversational SearchWhatUse whenHowWhyAs seen onPivotingAnticipatory ContentFurther Reading
14. One of Us, One of Us
RelationshipsFind PeopleWhatUse whenHowBrowsing for peopleSearching for connectionsFinding friends from email, IM buddy list/contacts, and other networksDiscovery recommendationsWhyRelated patternsAs seen onAdding FriendsWhatUse whenHowConfirming friendship/two-way connectionsOne-way following (aka asynchronous following)Implicit and explicit relationshipsFans and fame (aka asynchronous following)Temporal connectionsIgnore meWhyRelated patternsAs seen onCircles of ConnectionsWhatUse whenHowWhyRelated patternsAs seen onPublicize RelationshipsWhatUse whenHowWhyRelated patternsAs seen onUnfriendingWhatUse whenHowBlockingOstracizingBozofilterWhyRelated patternsAs seen onThe Ex-Boyfriend Anti-PatternGroupsWhatUse whenHowRidiculously easy group formationCreateFinding groupsParticipationAdministrationWhyRelated patternsAs seen onWhat’s Age Got to Do with It?Dating and the One-on-One ConnectionFlirtingWhatUse whenHowWhyAs seen onCybersex/SextingWhatUse whenHowWhyAs seen onFurther Reading
15. Good Cop, Bad Cop
Community ManagementNormsRole ModelPotemkin Village (Anti-Pattern)Collective GovernanceGroup ModerationCollaborative FilteringWhatUse whenHowWhyRelated patternsAs seen onReport AbuseWhatUse whenHowReport Abuse linkOptional iconAbuse report formConfirmationAbuse trackingWhyRelated patternsAs seen onSourcesFurther Reading
16. Where in the World?
The Local ConnectionBeing LocalWhatUse whenFace-to-Face MeetingWhatUse whenHowPre-event creationPre-event attendeesPost-event attendeesPublic eventsSemipublic eventsRelated patternsAs seen onPartyWhatUse whenHowPreparty planningInviteesAfter partyWhyRelated patternsAs seen onCalendaringWhatUse whenHowSelecting a specific dateCalendar detailsWhyRelated patternsAs seen onRemindingWhatUse whenHowRelated patternsAs seen onGeo-TaggingWhatUse whenHowWhyRelated patternsAs seen onGeo-Mapping or Near Me NowWhatUse whenHowGatheringsWhyConsiderationsRelated patternsAs seen onGeo-Tracking or Where I’ve BeenWhatUse whenHowWhyRelated patternsAs seen onNeighborhoodWhatUse whenHowWhyRelated patternsAs seen onFurther Reading
V. But Wait...There’s More!
17. Corporations Are People, My Friend
Consumer Enterprise ExperiencesWorkers are MobileSingle Sign-OnThe Corporate Identity and ProfileContacts and RelationshipsWhat Is the Social Object?What Are the Jobs to be Done?The Status/Activity StreamCommunicating Without EmailAdministration and ModerationOther ToolsFurther Reading
18. Designing Around Openness
Play Well with OthersThe Open Stack, the Social StackOpen SourceOpening OutBadgingWhatUse whenHowWhyRelated patternsOpen Standards (Semantics and Microformats)WhatUse whenHowWhyRelated patternsOpening InImportWhatUse whenHowWhyHosted ModulesWhatUse whenHowGoing Both WaysOpen APIsWhatUse whenHowWhyAs seen onFurther Reading
19. Epilogue
And In the End...
A. About the Authors
B. O’REILLY®: Designing Social Interfaces
Index
About the Authors
Copyright

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Designing Social Interfaces, 2nd Edition

by Christian Crumlish, Erin Malone

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