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Designing the Conversation: Techniques for Successful Facilitation by Dan Willis, Brad Nunnally, Russ Unger

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Chapter 1. Preparation

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It’s time to tie your loose ends up.

—Tommy Stinson

Car salesman: “Looks like we’re going to need some gas.”

Kramer: “Oh, well how much gas you think is in there right now?”

Car salesman: “Well, it’s on E.”

Kramer: “You know, oftentimes, Jerry, he lends me his car and I find myself in a situation where the car is almost out of gas. But for a variety of reasons, I don’t want to be the one responsible for purchasing costly gasoline.”

Car salesman: “So you want to know how far you can drive your friend’s car for free?”

In this scene from the series Seinfeld, Kramer was attempting to learn how far he could drive a car once the ...

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