Chapter 5. Managing the Environment


Man is a tool-using animal. Without tools he is nothing, with tools he is all.

— Thomas Carlyle

Facilitation typically requires two things: people and words. The overhead is minimal in terms of equipment and supplies. In most cases, anything beyond people and words is typically used as additional support for the content being discussed and is not central to the discussion. Slides, for example, can help convey a point, or share content, but what’s being discussed is far more important and can, or at least should be able to, happen without those slides.

Technology has made it increasingly easy to augment your ...

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