Designing the Conversation: Techniques for Successful Facilitation

Chapter 10. Participatory Design

As we have seen there is some kind of continuity in any case since every experience affects for better or worse the attitudes which help decide the quality of further experiences, by setting up certain preference and aversion, and making it easier or harder to act for this or that end.

— John Dewey

The origin of participatory design is generally credited to Scandinavian initiatives in the 1970s, first in Norway, where computer professionals worked closely with ironworker and metalworker union leaders and members on the integration of new technologies in the workplace.¹ Talking, listening, and observing sometimes ...