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Designing the Conversation: Techniques for Successful Facilitation by Dan Willis, Brad Nunnally, Russ Unger

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Chapter 18. Managing Q&A

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He must be very ignorant for he answers every question he is asked.

— Voltaire

I went to the doctor, I went to the mountains I looked to the children, I drank from the fountain There’s more than one answer to these questions Pointing me in crooked line The less I seek my source for some definitive The closer I am to fine.

— The Indigo Girls

There’s a Zen parable that goes as follows:

Upon meeting a Zen master at a social event, a psychiatrist asked him a question that had been on his mind.

“Exactly how do you help people?” he inquired.

“I get them where they can’t ask any more questions,” the master answered.

It’s unlikely ...

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